Thank you for visiting our site.
are located at 124 Pier Avenue in Hermosa Beach, California
here for directions. Our phone number is 310-318-3960.
strive to make your Sol Baby experience as smooth and as fun as
possible so please browse our web site and if you have the chance,
come visit us in Hermosa Beach.
Please see our policies below and if you have any questions or comments
can call us directly at 310-318-3960 or email
Thanks again for visiting.
Gina & Dave
gift wrapping |phone in orders | in store pick up | product
availability | gift certificates | tax | payment
options | shipping information | your
privacy | returns & exchanges |
shipping your return | canceling
All of our packages come wrapped in bright tissue paper and colorful yarn, however, all holiday purchases from November
24th through December 19th totaling $75 or more can be gift wrapped in fun, holiday paper free
of charge. A complimentary gift note will be included with your personal message. In the comments section (at the checkout), please state that you would like the free holiday gift wrap offer and give us your message. We’ll get it all prettied up for delivery to the lucky recipient! Unfortunately, gift wrapping is not available on the Aden+Anais swaddle blankets at this time.
phone in orders
Placing an order through our shopping cart is as secure as ordering
by phone, but we realize that sometimes you may have questions
and want to speak to a real person. Please call us at 310-318-3960
between the hours of 10 am - 6 pm PST. If no one is
available to assist you or if it is after hours, please leave a detailed
message and we will return the call as soon as possible.
store pick up
Once ordered, your purchase will be checked against our inventory.
As stated below, we make every attempt to keep the inventory availability
information on our site current and accurate. Once you receive your
confirmation e-mail from Sol Baby, your merchandise is reserved in
your name and available for immediate pickup.
your protection, only you or an authorized user of the credit card
used to make the purchase may pick up your merchandise. To ensure
convenience, you must bring the credit card used for the purchase,
a valid photo ID, and a copy of the confirmation e-mail you received
from us. Upon pick up, you will be asked for the following:
A copy of your confirmation e-mail from Sol Baby
• Proper photo identification (e.g., a state-issued ID or driver's
• The credit card used to make your purchase
We make every attempt to keep the inventory availability information on our site
current and accurate. Since we do not buy large quantities of any one
particular item—we’re not the Gap here—there may be
a situation where an inventory error occurs and the item is no longer available. If
an item you have ordered is not available for shipment, we will contact you immediately
via the email address on your order. We apologize for the inconvenience. At that
point you will be given the option of changing or canceling your order. If the
item will be in stock again, you may also choose to accept a later delivery.
Please be aware that adding an item to your shopping cart does not "hold" the
items for you. Transactions are not considered final until the checkout process
has been completed.
To purchase a Sol Baby Gift Certificate to email, simply
choose the amount, provide YOUR email
address and include the recipients full name, email address
and an optional gift message within the comments section at
checkout. We will email the certificate within one business
day, personalized to THEM from YOU!
you would like your Sol Baby Gift Certificate mailed the old
fashioned way, we will be happy to send an extra-specially packaged
gift certificate to your recipient. Simply provide YOUR email
address and include the recipients full name, address and an optional
gift message within the comments section at checkout.
We will do our best to send your personalized Sol Baby Gift Certificate
within two business days.
Purchases shipped to California state residents will be charged 8.25%
We accept Visa, Mastercard, American Express and Paypal online or
by phone. Please include a daytime telephone number in case there are
questions regarding your order.
Most orders ship within 1-2 business days after we receive it. Orders are not
processed on weekends or holidays. Sol Baby uses USPS Priority Mail. Please
allow 3-5 business days
from the date your order was placed, although most often you will
receive it sooner. If you need it overnight, please contact
us for rates.
Our USPS Priority Mail shipment rates within the Continental United
States are simple!
note that the Free Shipping offer only applies to orders shipped
in the Continental U.S.
place an order from outside the US, kindly email
us. You can also
call us at 310-318-3960. Tell us the items you want, your shipping
address, and your credit card information (the number and expiration
date is sufficient). We will confirm your order, including shipping,
within 24 hours and answer any questions you may have.
Please email us with any questions or concerns about your order. We want
you to enjoy your experience so much that that you will tell your friends
to shop with us too!
We here at Sol Baby are committed to protecting your privacy and
offering a safe and secure shopping experience. We use the information
we collect about you to process orders and to provide a more personalized
do not sell or share your personal information with any third party. We
use email to communicate with you about your orders. Only with your
permission will we email you for any other reason - - e.g. to let
you know about special promotions.
We know this is a privilege and not a right...we don't like getting unwanted
junk email either. You have the option to decline or approve email communications
from us at any time. Just let us know.
For added security, WE DO NOT STORE YOUR CREDIT CARD INFORMATION. You
will need to enter your credit card information each time you order.
returns and exchanges
We want to make sure you’re 100% satisfied! If you’re not happy
with your purchase, it may be returned within 14 days of the date
you received the order for a full refund. Kindly email
us with the reason and
item(s) you’ll be returning. For a complete refund, excluding shipping
charges, item(s) must be unused, unwashed, tags attached, and in original
saleable condition and packaging.
note that if you qualified for free shipping and you are returning that
item, the credit amount you will receive back will be the price of the
product(s) less the initial shipping charges. What does this mean? If
you ordered a t-shirt for $36 and received free shipping and you are
returning that item, your form of payment will be credited approximately
$31.40, which would be the cost of the item less our initial shipping
charge that we covered.
Gifts may be returned for a credit back to purchaser's credit card within
14 days of the date you received the order.
We do not accept returns or exchanges on sale and/or clearance items.
Please include a copy of the original sales receipt and/or packing
slip with your return, we will need this information to process your
return or exchange.
take great care in packaging your shipment, but occasionally items are
damaged in transit or a flaw was overlooked before we shipped it. Should
you receive an item that is flawed, please contact
us immediately so
that we may arrange for replacement and return shipping of damaged/flawed
shipping your return
It is always best to send your package back in a method that is trackable
or insured. We cannot be responsible for lost or damaged return packages.
Returns and/or exchanges are processed within 5 days of the date we receive
the item(s). A credit or shipment notification email will be sent to
the email address on file at the time the credit or exchange is processed.
Returns should be sent to:
Attn: Returns Dept.
124 Pier Ave.
Hermosa Beach, CA 90254
canceling an order
If you need to change or cancel your order, please email
away. We process orders in 1-2 business days and every effort will
be made to accommodate your request. You may also reach us by phone at